POLICIES AT SAVE MERMAIDS
At Save Mermaids, we believe in providing our customers with only the best service. We have designed a generous, fair and transparent store policy to ensure our customers have the best shopping experience. Our policy covers everything from product shipping and exchange, to personal data security. We are committed to delivering a safe and secure shopping experience, and we're always available to answer any questions you may have. Shop with confidence knowing that your satisfaction is our top priority.
SHIPPING POLICY
How It Works
Our shipping policy is simple and straightforward. All orders are shipped within 1-3 business days from the time of purchase. We offer flat rate shipping. We also offer expedited shipping options for an additional fee. All orders are shipped with a tracking number and require a signature upon delivery. We are not responsible for any lost or stolen packages.
OUR RETURN POLICY
Everything You Need to Know
We stand behind the quality of our ocean and reef safe sunscreen. If you are not satisfied with your purchase, please contact us within 30 days of receipt for a full refund or exchange. The product must be returned unused and in its original packaging. Shipping costs are non-refundable.
ENVIRONMENTAL POLICY
Save Mermaids is committed to protecting the environment and reducing our impact on the planet. We use natural, non-toxic ingredients in our sunscreens, and our packaging is made from recycled materials. We also donate a portion of our profits to organizations that are working to protect the ocean and marine life.
OUR PRIVACY POLICY
Your Data is Secure
Save Mermaids is committed to protecting your privacy. We will not sell or share any of your personal information with any third parties, and we will not store any of your data for longer than necessary for the purposes of providing our services. We use industry-standard encryption and data protection protocols to ensure that your information is safe and secure. If you have any questions or concerns about our privacy policy, please contact us.